Privacy Policy

1. Introduction

Monkey Lala Tours Roatán ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book our tour services.

2. Information We Collect

We may collect information about you in various ways:

• Personal Data: Name, email address, phone number, cruise ship name, arrival date, and number of guests when you make a booking.
• Payment Information: Payment details are processed securely through PayPal and are not stored on our servers.
• Usage Data: Information about how you use our website, including pages visited, time spent, and browser type.
• Communication Data: Messages you send us via WhatsApp, email, or contact forms.

3. How We Use Your Information

We use the information we collect to:

• Process and manage your tour bookings
• Communicate with you about your reservations
• Send booking confirmations and important updates
• Respond to your inquiries and provide customer support
• Improve our website and services
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, such as payment processors (PayPal). These parties are obligated to keep your information confidential.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some website functionality.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: booking@monkeylalatours.com
• WhatsApp: +504 8993-6198
• Address: Coxen Hole, Willy Warren Street, next to Coxen Hole Cruise Port, Roatán, Honduras